Party City is a popular brand known for providing a wide range of party supplies, costumes, and decorations for every occasion. With numerous locations worldwide, Party City aims to be the go-to destination for individuals planning events and celebrations. The brand offers a vast selection of balloons, costumes, and themed party supplies, ensuring that customers can find everything they need under one roof. Whether it's a birthday party, holiday gathering, or special event, Party City strives to make party planning effortless by providing affordable and high-quality products. With a commitment to customer satisfaction, Party City continually updates its inventory to offer the latest trends and designs. As a trusted brand, Party City takes pride in creating memorable experiences and turning ordinary moments into extraordinary celebrations.
![](https://static.where-e.com/United_States/Virginia/Henrico_County/Party-City_3ac24f4ee8914e7bff3ce480bc1bea2c.jpg)
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
I was looking for bridal shower games they didn't have any at the time I was there,but found other stuff there
Party City has everything that one may need, but unfortunately, in 2024, they still don't accept refunds.....every business in the world does accept refunds accept Party City. Oh, they take refunds, but they have to be in the original package or unopened. Oh, and the package paper must be in good shape. Come on, Party City, change your policy.
The actual store itself was ok. The customer service by one of their employees was absolute dookie. Not only was she rude when I walked up to the counter to pay for my party stuff. She forgot to hand me my stuff that she bagged and immediately jumped on her phone. Rude and not helpful at all. Not to mention I was not acknowledged while paying for my supplies. I understand itโs seasonal positions and people donโt enjoy retail but Iโm still a person who gets excited over the littles things like parties. Also they have no cat themed party decorations which was disappointing. Expect poor customer service when you come here! ๐๐๐ฎโ๐จ
Will never shop here again. Didn't buy anything tonight for the simple reason they don't allow you to try anything on. Went in to buy a Halloween costume but the fitting rooms were all closed. The girl working there informed me I could take the things home and try them on and bring them back but I live 45 minutes away so why in the hell would I want to buy something that might not fit and have to drive that far back into town to return it? I don't work nearby either. Some cool stuff there. Was interested in buying something besides a Halloween costume but if I can't try things on I'm not buying anything.
The prices are high...like double for some stuff especially. They do have a wide variety for party things, and the costumes during halloween. I don't know the schedule for sales, but i highly suggest only get stuff when they have it. The cashiers were friendly enough, and no problem checking out.
Very busy place. You have to get in line firsg and pay for your balloons before they're blown up. They charge an extra $0.15 for every latex balloon that you want them to have last longer than 6 hours.
A lot of options and variety available for parties. Prices are on the higher end but you are getting most of the things at one place.
Nice store
Service could have been better
Location
9130 W Broad St, Richmond, VA 23294, United States
Hours
-
Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
09:00 AM - 07:00 PM
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Sunday
10:00 AM - 05:00 PM
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